Privacy Policy for Critical IT Solutions

Last Updated: September 22, 2023

  1. IntroductionWelcome to the Privacy Policy for Critical IT Solutions (hereinafter "we", "our", or "us"). We understand that your privacy is paramount, and this policy sets out how we collect, store, process, transfer, share, and use data that identifies or is associated with you ("personal information") and information regarding our use of cookies and similar technologies.
  2. Data We Collect2.1. Information You Provide Directly: This includes information you fill out on our site, such as when you sign up for our newsletter, contact us, or when you purchase a service. This can include your name, email address, physical address, and phone number.2.2. Information We Collect Automatically: We may collect information like your IP address, browser type, device type, pages you visit, and links you click.
  3. How We Use Your Data3.1. To provide, maintain and improve the services we offer.3.2. To send promotional communications, such as newsletters if you have opted in.

    3.3. To answer your queries and provide customer support.

  4. Cookies4.1. Our website uses cookies to distinguish you from other users, which helps us to provide you with a good experience and also allows us to improve our site.
  5. Sharing Your Data5.1. We do not sell your personal data. However, we may share your personal data with third-party vendors who help us provide our services or when required by law.
  6. Storing and Securing Your Data6.1. Your information is stored securely on our servers and is protected against unauthorized access, modification, or deletion.
  7. Your Rights7.1. Access: You have the right to access the personal data we hold about you.7.2. Correction: If any data we have about you is incorrect, you have the right to correct it.

    7.3. Deletion: You can request that we delete your personal data.

  8. Changes to this Policy8.1. We may revise this Privacy Policy from time to time. If we make any significant changes, we will notify you through our website or other means.
  9. Contact Us9.1. If you have questions about this Privacy Policy or our practices, please contact us at info@criticalitsolutions.com.