IT Support For Montgomery County Maryland Businesses:

When You Are Sick and Tired of Dealing With Incompetent, Unreliable and Arrogant IT Support, Then It's Time You Give Us A Call.

No other IT support firm in Montgomery County Maryland can touch our experience, customer service, or ability to deliver technology solutions that work exactly the way you want them to.

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Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Data Backup and Recovery

We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

5 Big Reasons to Choose Critical IT Solutions to Support Your Computer Network


Commitment to Quality Our business model is focused on quality. We take our clients' trust in us to take ALL of their technology needs very seriously. It's our job to keep our clients safe and productive. We keep our team learning new tools, emerging technologies, and current and new regulations.


We Guarantee Your Complete Satisfaction Our services are 100% money-back guarantee. If you are not happy with our performance, you can cancel anytime. No questions asked.


We focus on your business We don't see ourselves as your technology provider; we see ourselves as your business partner. We take the time to understand your operations, goals, needs, and future plans. We work hand in hand with you to align your technology with business objectives.


98% Retention If past experience is any indication, our 98% retention rate is something we are very proud of. For the past 12 years, our clients have stayed with us, knowing that we are taking care of them. Very few companies can say that.


We Love What We Do, And We Are Good At IT The reason we do technology is that we LOVE IT. It’s a fast pace and constantly changing industry, but we love the challenge and are good at IT. We also understand how difficult it is for our clients to keep up with the technology landscape. Because we care and are good at it, our clients know they are in good hands with Critical IT Solutions.

See what other business owners are saying about us…

Let Me Count The Ways

Thankful to have CITS sitting at our "board room table" as they look out for our technology and data integrity. We know, without hesitation, the biggest benefit of working with CITS is their vast knowledge base on various aspects of IT solutions. Our past experience with IT support was poor response time, which was unacceptable. CITS responds immediately to our questions or issues while keeping in mind the skill level of our users when providing suggestions or explanations.

CITS also has good value for its pricing and a flexible approach to problem-solving is included. We look at them as "one hand to shake." They take great care of us in all areas of IT support, allowing us to remain productive and focused on our work – I had to stop counting how they support us.

I recommend CITS to anyone looking for an IT partner, not just another computer guy.

Gary Z Communications

Ten Years Of Peace Of Mind

As the President of a small Architectural Firm, I rely on my computer and IT capabilities on a daily basis, including word processing, computer drafting, internet, and file management. Critical IT Solutions has now set up my computer services in two different locations and has done an excellent job in upgrading and maintaining these systems. Hani Eshack has always been my reliable contact person and has provided excellent service for me for over ten years.

I often do not have the time or capability to fix an IT problem in my system. Hani has always answered my phone call plea to help solve the problem and has given me immediate attention, either remotely or in person, within 24 hours. We rely on their excellent service to continue our practice, and they have never failed us once.

I highly recommend Hani Eshack and Critical IT Solutions as part of your team. They know their business and provide excellent, immediate services at a reasonable price. You will not be disappointed, and you will have peace of mind when it comes to your business's systems and IT capabilities.

Dennis DeLizzio Seligson Architects

One Phone Call Away- Always

Critical IT Solutions is a proactive company with the tools to keep your business going. Their responsiveness to issues is top-notch, and it is such a relief that IT issues do not stop the flow of our business, thanks to Critical IT Solutions. CITS is excellent at tailoring IT solutions to the skill level of individual users. We have staff that varies significantly in their computer skills, but CITS has been able to implement programs, software, and good cybersecurity practices that all of our staff can successfully utilize in their day-to-day jobs without issue.

Critical IT Solutions is always available when we need them. Our business starts earlier than most, and of course, that seems to be when we have the most computer problems. It's nice to know that our MSP is only a phone call away and can respond quickly to IT issues. Consistently, Critical IT Solutions is making us aware of and resolving potential problems before impacting our business.

Ron Mid-Atlantic Finishing

About Critical IT Solutions

Started in 2010, Critical IT Solutions is a privately held company that has extensive experience in serving small to mid-size companies with their IT needs. We offer high-quality, cost-effective technology solutions to our clients on an ongoing basis and put their minds at ease.

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