Let Me Count The Ways

Thankful to have CITS sitting at our "board room table" as they look out for our technology and data integrity. We know, without hesitation, the biggest benefit of working with CITS is their vast knowledge base on various aspects of IT solutions. Our past experience with IT support was poor response time, which was unacceptable. CITS responds immediately to our questions or issues while keeping in mind the skill level of our users when providing suggestions or explanations.

CITS also has good value for its pricing and a flexible approach to problem-solving is included. We look at them as "one hand to shake." They take great care of us in all areas of IT support, allowing us to remain productive and focused on our work – I had to stop counting how they support us.

I recommend CITS to anyone looking for an IT partner, not just another computer guy.

Gary Z Communications

Ten Years Of Peace Of Mind

As the President of a small Architectural Firm, I rely on my computer and IT capabilities on a daily basis, including word processing, computer drafting, internet, and file management. Critical IT Solutions has now set up my computer services in two different locations and has done an excellent job in upgrading and maintaining these systems. Hani Eshack has always been my reliable contact person and has provided excellent service for me for over ten years.

I often do not have the time or capability to fix an IT problem in my system. Hani has always answered my phone call plea to help solve the problem and has given me immediate attention, either remotely or in person, within 24 hours. We rely on their excellent service to continue our practice, and they have never failed us once.

I highly recommend Hani Eshack and Critical IT Solutions as part of your team. They know their business and provide excellent, immediate services at a reasonable price. You will not be disappointed, and you will have peace of mind when it comes to your business's systems and IT capabilities.

Dennis DeLizzio Seligson Architects

One Phone Call Away- Always

Critical IT Solutions is a proactive company with the tools to keep your business going. Their responsiveness to issues is top-notch, and it is such a relief that IT issues do not stop the flow of our business, thanks to Critical IT Solutions. CITS is excellent at tailoring IT solutions to the skill level of individual users. We have staff that varies significantly in their computer skills, but CITS has been able to implement programs, software, and good cybersecurity practices that all of our staff can successfully utilize in their day-to-day jobs without issue.

Critical IT Solutions is always available when we need them. Our business starts earlier than most, and of course, that seems to be when we have the most computer problems. It's nice to know that our MSP is only a phone call away and can respond quickly to IT issues. Consistently, Critical IT Solutions is making us aware of and resolving potential problems before impacting our business.

Ron Mid-Atlantic Finishing

Reliability You Can Count On

Critical IT has been a great partner to Rathgeber/Goss Associates and I would highly recommend them to anyone that needs IT services. Their quick response to our needs is invaluable. The ability to work with the same person streamlines communication with CITS as they already understand how our office and network operations.

Justin RGA Associates
Vice President

You Can’t Go Wrong With CITS

I rely on Critical IT Solutions, LLC to keep my small business running smoothly. They offer dependable service that quickly responds to any IT problems I encounter. Their diverse and deep knowledge of technology and business operations helps keep us up to date and secure. I recommend Critical IT Solutions, LLC without reservations. I am very happy with the services provided.

Tim Phoenix Coatings, LLC
Managing Partner