IT Support Services Provider

Dedicated & Proactive End-to-End Monitoring, Management, and Support for Your IT Infrastructure.

Serving Maryland, DC & Virginia Businesses

Fast Reliable IT Support

Book a Consult     Critical IT Solutions, LLC BBB Business Review     HIPAA Seal     14 Year Anniversary

Get A FREE Network Assessment!

We will provide you with a clear picture on the state, health and performance of your current IT systems, deliver a customized IT optimization plan that will show you how to eliminate every single nagging problem, enable you to work faster and easier

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Our Services

Managed IT Services

You can rest easy when you put your IT support needs in our hands. Never worry about extensive downtime again with our 24/7 monitoring services.

Data Backup and Recovery

We use a unique system that backs up all of your domain and server information and stores it in a dissimilar server off site so you’ll always be able to access your data quickly.

VoIP Services

Is your current phone system not keeping up with the demands of your business? A new Voice over IP (VoIP) telephone system may be in order.

Network Security

Our goal is to provide you with the best network security protection possible, while also keeping your unique needs and budget in mind.

5 Big Reasons to Choose Critical IT Solutions to Support Your Computer Network

1

Commitment to Quality Our business model is focused on quality. We take our clients' trust in us to take ALL of their technology needs very seriously. It's our job to keep our clients safe and productive. We keep our team learning new tools, emerging technologies, and current and new regulations.

2

We Guarantee Your Complete Satisfaction Our services are 100% money-back guarantee. If you are not happy with our performance, you can cancel anytime. No questions asked.

3

We focus on your business We don't see ourselves as your technology provider; we see ourselves as your business partner. We take the time to understand your operations, goals, needs, and future plans. We work hand in hand with you to align your technology with business objectives.

4

98% Retention If past experience is any indication, our 98% retention rate is something we are very proud of. For the past 12 years, our clients have stayed with us, knowing that we are taking care of them. Very few companies can say that.

5

We Love What We Do, And We Are Good At IT The reason we do technology is that we LOVE IT. It’s a fast pace and constantly changing industry, but we love the challenge and are good at IT. We also understand how difficult it is for our clients to keep up with the technology landscape. Because we care and are good at it, our clients know they are in good hands with Critical IT Solutions.

See what other business owners are saying about us…

Let Me Count The Ways

Thankful to have CITS sitting at our "board room table" as they look out for our technology and data integrity. We know, without hesitation, the biggest benefit of working with CITS is their vast knowledge base on various aspects of IT solutions. Our past experience with IT support was poor ...

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Gary
Z Communications
CFO

Ten Years Of Peace Of Mind

As the President of a small Architectural Firm, I rely on my computer and IT capabilities on a daily basis, including word processing, computer drafting, internet, and file management. Critical IT Solutions has now set up my computer services in two different locations and has done an excellent job ...

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Dennis
DeLizzio Seligson Architects
President

One Phone Call Away- Always

Critical IT Solutions is a proactive company with the tools to keep your business going. Their responsiveness to issues is top-notch, and it is such a relief that IT issues do not stop the flow of our business, thanks to Critical IT Solutions. CITS is excellent at tailoring IT solutions to the skill level of individual users.

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Ron
Mid-Atlantic Finishing
Treasurer

Read More From Our Clients

Industries We Serve

Law Firms

Managed IT services for law firms help legal practices operate more securely and efficiently. Our IT support services protect sensitive client information with advanced cybersecurity measures, including encryption, secure backups, and compliance-focused data management that meets strict legal and regulatory requirements.

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Healthcare

For hospitals and medical facilities, technology isn't just a tool, it's the lifeblood of today's advanced patient care. With cutting-edge advancements in medicine, your IT infrastructure can become complex. Critical IT Solution cna handle it for you so you can focus on patient care.

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Non-Profits

Critical IT Solutions understands that the focus of your organization should be on changing lives not troubleshooting IT issues. Our managed IT services for non-profit keeps your offices running smoothly and securely while you. focus on your goals.

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About Critical IT Solutions

Started in 2010, Critical IT Solutions is a privately held company that has extensive experience in serving small to mid-size companies with their IT needs. We offer high-quality, cost-effective technology solutions to our clients on an ongoing basis and put their minds at ease.

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