MANAGED SERVICES

CITS offers our clients a fixed fee plan for the complete management and support of your organizations IT needs. CITS also brings to the table a unique business advantage for our clients, such as Monthly reporting of your systems, a strategic roadmap to help you budget for the future, full documentation of your IT infrastructure including licensing, Hardware and Software procurement, and 3rd party vendor management. CITS is also a Microsoft Certified partner allowing us to leverage Microsoft’s support services for client down situations. 

• 24/7 Helpdesk Support
• On-site and Phone Support 
• On-site support and management
• Microsoft Application Support
• Online License Management
• Desktop Optimization and Management
• Anti-virus Management
• Online Backup and Recovery
• Custom Application Installation and Maintenance
• Printers / Scanner Setup and Maintenance

• 24/7 Support and monitoring
• On-site and Phone Support 
• Emergency After Hours Support
• Microsoft Platform Support
• Linux/Unix Platform Support
• Microsoft Virtualization Platform Support
• Microsoft Windows 2003-08R Server Management
• Microsoft Domain Server Administration
• Microsoft Distributed File System (DFS) Administration
• Microsoft SQL Server Management
• Security Management

• 24/7 Support
• On-site and Phone Support
• Router and Firewall Management
• Intrusion Detection Monitoring
• Switch Management and WiFi Access Point Management
• Site to Site VPN Design, Setup, and Management
• User VPN Management Including SSL VPN
• Remote Desktop Management
• DNS Management

We offer a set of telecommunication services that streamline your operation and saves you money.  Hosted PBX is a truly simple way to get the most out of your telecommunication dollars.  Call us today to find out how you can save money and be more productive.