MANAGED SERVICES
CITS offers our clients a fixed fee plan for the complete management and support of your organizations IT needs. CITS also brings to the table a unique business advantage for our clients, such as Monthly reporting of your systems, a strategic roadmap to help you budget for the future, full documentation of your IT infrastructure including licensing, Hardware and Software procurement, and 3rd party vendor management. CITS is also a Microsoft Certified partner allowing us to leverage Microsoft’s support services for client down situations.
PC/Laptop Support
- 24/7 Helpdesk Support
- On-site and Phone Support
- On-site support and management
- Microsoft Application Support
- Online License Management
- Desktop Optimization and Management
- Anti-virus Management
- Online Backup and Recovery
- Custom Application Installation and Maintenance
- Printers / Scanner Setup and Maintenance

Server Management
- 24/7 Support and monitoring
- On-site and Phone Support
- Emergency After Hours Support
- Microsoft Platform Support
- Linux/Unix Platform Support
- Microsoft Virtualization Platform Support
- Microsoft Windows 2003-08R Server Management
- Microsoft Domain Server Administration
- Microsoft Distributed File System (DFS) Administration
- Microsoft SQL Server Management
- Security Management

Network Management
- 24/7 Support
- On-site and Phone Support
- Router and Firewall Management
- Intrusion Detection Monitoring
- Switch Management and WiFi Access Point Management
- Site to Site VPN Design, Setup, and Management
- User VPN Management Including SSL VPN
- Remote Desktop Management
- DNS Management

Telecomunications
We offer a set of telecommunication services that streamline your operation and saves you money. Hosted PBX is a truly simple way to get the most out of your telecommunication dollars. Call us today to find out how you can save money and be more productive.