• Hani Eshack

Documentation means collecting, recording, and storing important information. No matter the industry, most businesses depend on documentation. Documentation is critical to standardize processes and organize information efficiently, consistently, and accurately.

Some of the benefits of good documentation include:


Good documentation saves you time. Instead of wasting precious hours searching for information or generating a process from scratch, look to your documentation for easily accessible and well-organized information when you need it.


Creating formal process documents allows for a standard method across your business. This means more clarity and less confusion overall. Even new employees will be able to pick up on the procedures for your organization quickly with good documentation.


Good documentation means you can look to your materials and trust the information you find. With good documentation, you will avoid errors, missing information, and inconsistencies.

Tips for Good Documentation

  • Be sure the information you populate your materials with is accurate and complete

  • Create documents that are legible, clear, and consistent

  • Take advantage of templates and online services with documents and resources

  • Record processes with an appropriate amount of detail for the topic

  • Break down each step into smaller tasks

  • File your documents in well-organized folders and subfolders

More information:


Whether you are a business owner, an IT pro, or just an individual user, your sensitive information is at risk of being compromised. These days, a password is not enough to protect this information from hackers and cyber threats.

Two-factor authentication (2FA) means that a user needs to enter a password and satisfy some second layer of security, such as a one-time password or verification code.

If your password is stolen or compromised, two-factor authentication will prevent an unauthorized user from accessing the account.

There are many ways to implement two-factor authentication. If you are concerned with protecting your account on a certain website, check if they offer any 2FA login options. For example, Facebook, Amazon, Twitter, and many more offer this optional service.

There are many ways to implement 2FA for business, and you should consider what would work the best for your employees. If you are interested in implementing 2FA with your business, contact your IT provider for the best options.

Here are some other key strategies you should practice with your business and on your personal devices:

- Create unique, original passwords

- Do not use personal information in your passwords (like name and birthday)

- Change your passwords OFTEN. For the best security, passwords should be set to expire every 3 months.

By using dual-factor authentication, you can protect yourself from data breeches, malware, and other cyber threats that could normally get past a single password and compromise your business. It is an easy additional layer of protection that could be crucial in the safety and security of your business.

Written by: Pam Baker March 9, 2020

As the novel coronavirus known as COVID-19 continues to spread around the globe and throughout the U.S., companies everywhere are hurrying to take or follow containment protocols. Chief among them is the effort to stop people from gathering together, which includes steps to immediately cancel conferences and events, and to push more workers to work from home. And while those efforts are important in containing the highly contagious disease, they also open the doors to a sharp rise in cyberattacks. Get the lowdown on how to prepare and protect your business here.